What is Siebel? It is the world’s most comprehensive customer relationship management (CRM) package. The now defunct Siebel CRM Systems, Inc. was a software firm formed by Thomas Siebel and Patricia House in the early 1990s. The firm was a primary developer of Salesforce automation software, but the company eventually branched out into the CRM market. Siebel reached its peak in the early 2000s when they obtained 45 percent of CRM market share in 2002. The company caught the eye of Oracle Corporation and made purchase of Siebel in 2005 for $5.8 billion. What we know as Siebel is now a brand name under Oracle. Oracle Siebel retains all the core elements, and it is a system that caters to diverse industries.
What Does Siebel Do?
It is a system that allows you to tailor all modes of customer interactions to your business. Siebel is also a pre-built integrated application that extracts all necessary customer intelligence in the form of analytical, transactional and interactional data from consumers. It is the cream of the crop when it comes to delivering a quality customer experience. Siebel is another cog in the overall machine of Salesforce automation in order to help you effectively manage every customer transaction.
Increase the Power of Your Sales forces
Siebel is directly related to Salesforce.com (SFDC).Oracle Siebel has a plethora of functions to choose from, including sales analytics, mobile and handheld, Microsoft exchange servers, and channel management, among other features. It also coincides with CRM MS. An added capability is the Oracle CRM on-demand sales functionality. This is the primary feature that is going to increase sales output through sales intelligence. Oracle CRM is a process tracks a sale in motion – before the deal is made, during the actual process, and when the deal is closed. These tools also gather all current and previous intelligence from the sale and converts any pertinent data in the form of a forecast to help you make better judgments for the future. And this is a system that involves everyone in the process – from your partners to salespeople in the trenches.
How You’ll Get More Sales
Technology is important, but your salespeople are your greatest asset, because they are the ones interacting with customers and landing sales. On-demand sales are something that will benefit your employees as well. Siebel allows you to automate the sales process, allowing your workers to process orders faster, garner more leads, and close deals in a hurry. Automation also frees up more of their time in order to focus on customer care. The active interface also allows workers to access the network anytime they choose. With this system, you’ll see more worker cohesiveness by having one source of information when it comes to customer interaction, or sales goals.
How We Can Help You
Regardless of your IT standing, our mission is to help you integrate Siebel and Sales capabilities to your system. What we stand for is the same principle behind Siebel when it was a company. This is another piece of software that makes technology simple and easier to use, so you can focus on the most important element of your business, the consumer.