CRM/CX Solutions

If you can’t quite put your finger on what is slowing down your business, it could be an outdated IT system. IT has evolved to the point where the field not only benefits businesses, but consumers as well. Take advantage of the latest technology to make your business responsive to any market. An outdated or inefficient IT system diminishes customer expectations and prevents you from delivering the best customer service your business has to offer. At SysGroup Inc., we’ll provide you with the following:

  • Customer Relationship Marketing
  • Customer Relationship Management (CRM)
  • Sales Automation
  • Social and Marketing Automation
  • Salesforce Automation
  • Customer Experience (CX) Applications

Customer Expediency. Business Intelligence. Upscale Marketing.

Whether we’re talking about customer relationship marketing or CRM, they both pertain to gathering the necessary intelligence and profiles on who your consumers are and what their needs may be. One of our main goals is to help you deliver quality customer service. With us, you’ll learn how to use successful marketing tools your competitors may not know about. Ignore everything you’ve been told about marketing. We have a proven track record of helping our clients keep the customers they have, while luring in future prospects.

A key theme you’ll notice in each of our services is the customer-oriented app and software that is tailored for any business you may have. We have some of the latest and efficient technologies on the market, but one thing we never lose is that essential human touch you need to meet customer expectations.

Master CRM. Creative Consulting. Steadfast Results.

On the IT side of things, our software and services are simplified and readily available. The applications we offer are easy to use for anyone – from the most seasoned IT professional to a salesperson on the ground floor interacting with customers. We not only offer easily adaptable software and apps, but the core of who we are centers on fixing and upgrading any IT problems that have been plaguing your business. By adopting our services, you’ll get some of the latest enhancements and upgrades, including:

  • Oracle Siebel CRM (on premise) Application
  • Enterprise Integration
  • Cloud (SaaS) CRM

All of the aforementioned services allow you to have the necessary space to accommodate data of any kind, and we offer cloud-based servicing to help your applications communicate seamlessly with one another. So don’t hesitate, take advantage of our services now.